Just like last year, I took a break from blogging for a few months – I mean, summer IS the prime season for social events and outdoor activities. But apart from that, it gave me the opportunity to dabble in a side job, reprioritize my life, set aside some much-needed time for myself, and improve some aspects of my lifestyle that I wasn’t satisfied with. But since I can’t recap my entire summer in a single post, I’ve decided to do a series of entries to get all my followers caught up. Enjoy! :)
Cosplayholic is an eBay shop (with an impressive positive feedback score) that I had been eyeing for months. Since I know many of my readers are comparison shoppers like myself, I wanted to share an honest and detailed narrative of my purchasing experience with this seller.
My boyfriend and I decided to order the custom-tailored Tidus and Songstress Yuna outfits, since we had two events coming up – my annual trip to New Jersey for AnimeNext and a Final Fantasy themed rave in Brooklyn called Vinyl Fantasy IV. We sent Cosplayholic our measurements and paid the outrageous shipping costs, thinking it would be worth it. Unfortunately, my bank thought the order was fraudulent and activated a chargeback – which would take several weeks to process, even after I cancelled it.
Since the convention was approaching soon, I made an agreement with the seller to pay the $220+ total again via PayPal while the chargeback was processing, and in the event that the money would get taken out of my bank account a second time, they would return it to me. Yes, I know that the terms of agreement on eBay specifically state that they are not held responsible for arrangements done independently of their site. So I took the risk, thinking the seller was trustworthy.
When the costumes arrived in the mail several weeks later, we were pleased to find that both fit perfectly and looked just like the photos in the listing. (They even included a note in the package that asked us to leave them positive feedback, since they’re feeding their families in China with the money they make from their cosplay shop, and any store below a certain score is banned from making any more transactions.) It was a personal decision for me to wear a different skirt, since I thought the one included was too long. Nonetheless, we received many compliments at both events – so I’m not taking a jab at the quality of their products at all.
Now fast forward a little over a month later, where the cancelled chargeback was finished processing and I am charged a second time for my order. Despite our agreement, Cosplayholic denies receiving the second payment. After many phone calls and messages between me, my bank, and PayPal – the consensus was that the seller did receive the money. After threatening to file a dispute with them through my bank, and giving them both PayPal transaction numbers as proof of my payments, they CONVENIENTLY only responded back to me once a week – promising they would return my money but never actually doing it until months later. Ultimately, it took them from April until September to return $220+ to me even though I was messaging them every week. I do not recommend them, the customer service is a nightmare.